Support

If you have a problem with any equipment, software or work that you have purchased from us, we will always do our best to support you.  If the item is still within warranty and the problem was a result of faulty equipment or services provided by ourselves, there will be no charge for the support. 

We can also sometimes quote for supporting equipment or software that was purchased elsewhere, although you should always go to your original supplier if the item is still within warranty.

Chargeable support issues are charged at the hourly rate of £40+VAT.  If you wish to raise a support issue, please complete the form below and we will contact you as soon as possible.  Alternatively you can ring us on 01364-643428. 

Support Enquiry Form

Please describe the problem you are having in as much detail as possible
Please say where you purchased the equipment
How quickly do you need support with this problem?
Name
E-mail address
Telephone
Address